REFUND POLICY
DEFECTED or DAMAGED ITEM
Please carefully inspect a product upon arrival to assure that it's what you ordered and
has no defects. And report within 1-2 days of receiving the order.
ORDER CANCELLATION POLICY
- Zoya Hussain does not provide "refunds" or offer a "money-back guarantee" for
purchased items. - Customers who make payments via Bank Transfer have the option to request a
cancellation within 24 hours of placing their order. We will refund back the payment
in 1-2 working days. - Any advance payment made for custom orders is non-refundable.
ONLY SIZE EXCHANGE
The item is to be packed and given to the rider or sent by you to our given address in the
same packaging, tagged and same condition.
• Delivery charges apply on exchange.
• Return and exchange end-to-end process takes 15 – 20 days.
• If the item is to be sent by the customer to the warehouse, delivery charges are to be paid
by the customer.
• Please note that no return, no exchange on sale items
• Find the full Return & Exchange policy on our website.
Please note that Zoya Hussain reserves the right to cancel orders for various reasons, including but
not limited to:
1. If the item(s) you ordered are out of stock at the time of processing.
2. In the event of pricing errors or discrepancies.
We hope you are happy with your purchase, if any size issue, feel free to contact us within 2
days of delivery