Welcome to Zoya Hussain. By accessing or using our website zoyahussain.com, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our Website.

1. USE OF THE WEBSITE

By using this Website, you confirm that:

• You are at least 18 years old or accessing under parental supervision.
• You will use the Website only for lawful purposes.
• You will not misuse, disrupt, or attempt unauthorized access to any part of the Website.

We reserve the right to restrict or terminate access if these Terms are violated.

2. PRODUCTS & SERVICES

• All products are subject to availability.
• We reserve the right to modify or discontinue products without prior notice.
• Colors and details displayed may vary slightly due to screen differences.

3. PRICING & PAYMENTS

• Prices are listed in PKR unless stated otherwise.
• We reserve the right to correct pricing errors at any time.
• Orders may be cancelled if incorrect pricing or payment issues occur.
• Payment must be completed before order processing.

4. ORDER CONFIRMATION

• Order confirmation does not guarantee acceptance.
• We reserve the right to cancel or refuse any order at our discretion.
• In case of cancellation after payment, refunds will be processed as per our Refund Policy.

5. SHIPPING & DELIVERY

• Delivery timelines are estimates and may vary.
• Delays due to courier issues, weather, strikes, or force majeure events are not our liability.
• Risk of loss transfers to the customer once the order is handed to the courier.

6. RETURNS, EXCHANGES & REFUNDS

All returns, exchanges, and refunds are governed by our Refund & Exchange Policy, available on our Website.
By placing an order, you agree to be bound by that policy.

7. INTELLECTUAL PROPERTY

All content on this Website — including designs, images, text, logos, graphics, and layouts —
is the exclusive property of Zoya Hussain and is protected under intellectual property laws.

• No content may be copied, reproduced, distributed, or used without prior written consent.
• Unauthorized use may result in legal action.

8. USER CONTENT & REVIEWS

If you submit reviews, comments, or content:

• You grant us a non-exclusive, royalty-free right to use it for marketing or display.
• Content must not be unlawful, defamatory, or infringe third-party rights.

9. LIMITATION OF LIABILITY

To the fullest extent permitted by law:

• We shall not be liable for any indirect, incidental, or consequential damages.
• Our total liability shall not exceed the amount paid by you for the specific order giving rise to the claim.

10. DISCLAIMER

• The Website and services are provided “as is” and “as available.”
• We do not guarantee uninterrupted or error-free access.
• We disclaim all warranties except those required under applicable law.

11. INDEMNIFICATION

You agree to indemnify and hold harmless Zoya Hussain, its owners, employees, and affiliates from any claims, losses, or damages arising from:

• Your misuse of the Website
• Violation of these Terms
• Infringement of third-party rights

12. FORCE MAJEURE

We shall not be liable for delays or failures caused by events beyond our control, including but not limited to natural disasters, strikes, pandemics, government actions, or courier disruptions.

13. THIRD-PARTY SERVICES

Our Website may use third-party services (payment gateways, couriers). We are not responsible for their actions, policies, or failures.

14. PRIVACY

Your use of the Website is also governed by our Privacy Policy, which explains how we collect and use your data.

15. GOVERNING LAW & JURISDICTION

These Terms shall be governed by and construed in accordance with the laws of the Islamic Republic of Pakistan.
Any disputes shall be subject to the exclusive jurisdiction of the courts of Karachi, Pakistan.

16. SEVERABILITY

If any provision of these Terms is found unenforceable, the remaining provisions shall remain in full force and effect.

17. CHANGES TO TERMS

We may update these Terms at any time. Continued use of the Website after changes constitutes acceptance of the revised Terms.

18. CONTACT INFORMATION

For any questions regarding these Terms, please contact us via the details provided on our Website.